Can we help you?
Our 25 trained volunteers cover a number of topics such as benefit entitlement, DLA and PIP applications, Universal Credit, employment rights, consumer rights and many more through our drop in sessions or scheduled appointments. We also have specialist caseworkers who help clients with debt problems on a longer term basis. Since 2010 we have been authorised by the Vale of White Horse District Council to verify original documents required for council tax or housing benefit applications.
Local solicitors provide free legal advice surgeries, typically once a month on a weekday afternoon. Please note you will need to speak to one of our advisors before being allocated a surgery appointment. Appointments are 20 minutes duration for free advice but the solicitor will charge if instructed to act for you.
Wantage Independent Advice Centre is licensed for debt counselling by the Financial Conduct Authority. At busy times we may operate a waiting list for new debt clients.
Advice Services are provided free of charge, however voluntary donations are always welcome.
Our Advice Service is also available every other Thursday afternoon at the Pump House in Faringdon. Both drop-in and pre-booked appointments are available from 1:30pm to 3:30pm. The remaining dates for this reporting year are: 31st January, 14th & 28th February, 14th & 21st March.
We are a member of Advice UK and in the last financial year (April 17-March 18) our volunteer advisors conducted over 4,300 consultations with clients.